![]() I did my best to explain the problem I was experiencing with my vehicle and not too long after they began to look into the issue. As I walked in, I was greeted with a smile from the young lady at the front desk who was also very professional and courteous. As a woman going into an auto mechanic shop it's usually daunting but this time I was especially nervous since this was a recent (used) vehicle I purchased and I am still trying to learn the "ins" and "outs" of it and it was my very first experience with this shop so I did not know what to expect. They were able to accommodate me at relatively short notice as I had an unfamiliar issue with my 2012 Nissan Pathfinder yesterday. Reliance Auto Mechanic will definitely change how you experience your vehicle repair and maintenance needs. Overall I highly recommend them to anyone, and I’ll definitely be returning for further maintenance. Their transparency and thoroughness is unparalleled and I am very satisfied with their service. The work was completed on the same day, and I feel like my van is running much smoother than it was before. ![]() He received the new parts on the same day and showed them to me along with a comparison to the old parts. He had multiple team members working together on my vehicle to ensure the process was quick and precise. Throughout the process, he showed me exactly what was the fault on my van (the water pump housing pulley was grinding) and what he and his team were replacing to fix the cause of the problem. I came in for a serpentine belt replacement on my sprinter as it was torn while driving, and he was able to fit me into his schedule on the same day. This is my second time coming to Reliance Auto and I was received by Mohammad and his team with the utmost respect and consideration. You've definitely won over a new happy customer! Emmanuel Tombe May 5, 2022 I therefore highly recommend Reliance Auto Mechanic and I dare say that if Mohammed and his team keep up this level of service, they'll be in business for a very long time. I just can't describe the feelings of contentment and happiness I've experienced with these gentlemen. He was simply calling to find out how the car was running. ![]() It was two or three days after I had my car fixed that I received a follow-up call from Abdul. I mean these gentlemen went as far as giving my vehicle a complete car wash and a full exterior car detailing - all for free! I was simply blown away with the level of service I received at the hands of Mohammed and his team. What crowned it all for me was how my car looked and felt like when I went to pick it up. ![]() What impressed me even more was how I was shown pictures and videos of before and after the work was completed. Mohammed let me see for myself what the problems were before repairs were started. My vehicle was due for some mechanical repairs and I was very impressed with how honest Mohammed and Abdul were with me when it came to diagnosing the problems and quoting me a price. Especially considering the fact that this was my first time visiting this mechanic shop. Mohammed and Abdul proved to me that indeed good and honest mechanics still exist in this world. It's one thing to read of great reviews but everything goes to a whole new level once you experience it yourself. I am more than pleased and will be returning to get my timing belt changed. And there was no ridiculous upcharging for parts or labour because I brought a European car. Mohammed was honest about the pricing (which was better than any of the other 4.5+ star mechanics in Brampton) and about the parts required, plus he spoke to me instead of 'speaking down' which I find a lot of other places tend to do. It's not that there aren't other skilled mechanics, but I've never had someone take the time to go over exactly what the issue was, present documentation of new parts being put in, and telling me what work needs to be done (with proof). Despite being short-staffed the day I went the work was done extremely well and extremely professionally. Called Reliance Auto in the late afternoon and they scheduled me in for the next morning. I had issues with my brakes and oil leaking into my spark plug chambers. This was my first time coming to Reliance Auto Mechanic but I am certain that this is where I will continue to go in the future.
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